our system Online Business Buddy ™ (OBB)

#
#
Let us assist you
#

features

Customer Relationship Manager

Get to Know Your Customers

With integrated customer relationship management built in, all interactions your customers have with your online business are logged and each has their own unique profile and history. It allows you to create stronger relationships with them. By using Excel spreadsheets, you are able to import existing customer databases into the system seamlessly.

Watch Your Customers’ Interactions with Your Business, LIVE

The Live Feed in the Dashboard informs you of all your customers’ interactions with your online business. See who has subscribed to your newsletters, made enquiries or placed an order in real time.

Create Automated Workflows

You can set up automated SMS or email notifications to allocated users in your system, notifying them of important events. You can set up these automatic notifications throughout your online business so you can react faster to enquiries!

Easily Manage Customer Details

You can easily edit and customize your customers’ details within the system to keep the most vital and up-to-date information depending on your business needs.

Screenshots

#
Keep a 360 degree view of your
customers' interactios with your online
business
#
Customer Case Management. Cutting
edge CRM to improve services provided
to customers
#